What does lean & six sigma on service mean?

  • Focus on the Customer
  • Identify and understand The Value Stream
  • Analyze, improve, and smoothen the process flow
  • Eliminate Non Value Add steps and waste
  • Manage with data and reduce variation
  • Involve and train people in the process
  • Systematically Implement improvement
  • Analyse Scope of work
lean & 6sigma

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